Privacy Policy
Last updated: 25 July 2026
This Privacy Policy describes how Sangamam Communications Private Limited ("Sangamam", "we", "us", or "our"), incorporated in India (CIN: U72900XXXXX), collects, uses, and protects the personal information you provide when visiting https://sangamamcommunications.com or using our services.
1. Information We Collect
Information you provide directly
- Contact form submissions: Name, company, email address, phone number, WhatsApp number, country, service requirement, budget range, and message content.
- Newsletter subscriptions: Email address.
- Enquiries via WhatsApp or phone: Contact details and conversation content.
Information collected automatically
- IP address, browser type, device type, operating system
- Pages visited, time spent, referrer URL
- Cookies and similar tracking technologies (see our Cookie Policy)
2. How We Use Your Information
- To respond to enquiries and provide quotes or consultations
- To send project updates and contractual communications
- To send marketing communications where you have consented
- To improve our website and services based on usage data
- To comply with legal obligations
3. Legal Basis for Processing
Under applicable data protection laws including India's Digital Personal Data Protection Act, 2023 (DPDP) and the UK GDPR, our legal bases are:
- Consent — for marketing communications
- Contract — for delivering services you have requested
- Legitimate interests — for website analytics and business development
- Legal obligation — where required by law
4. Data Sharing
We do not sell your personal data. We share data with:
- Softinsan Technologies — our sister company for hosting and IT infrastructure
- Google Analytics — anonymised website usage data
- Google reCAPTCHA — for spam prevention on forms
- Email service providers — for delivering transactional emails
- Law enforcement, where required by a legal obligation
5. Data Retention
We retain enquiry data for up to 3 years for business correspondence purposes. Analytics data is retained for 26 months. You may request deletion at any time (see Section 7).
6. International Transfers
Your data may be processed in India, the United Kingdom, the European Economic Area, and the United States. Where transfers occur to countries without adequate data protection laws, we rely on appropriate safeguards (Standard Contractual Clauses or equivalent).
7. Your Rights
Subject to applicable law, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request erasure of your data
- Object to or restrict processing
- Data portability (receive your data in a machine-readable format)
- Withdraw consent at any time (without affecting prior processing)
To exercise these rights, email us at privacy@sangamamcommunications.com. We will respond within 30 days.
8. Security
We implement industry-standard security measures including HTTPS encryption, prepared statements for database queries, CSRF protection, Content Security Policy headers, and regular security audits. However, no internet transmission is completely secure.
9. Cookies
See our Cookie Policy for detailed information on the cookies we use and how to manage them.
10. DPDP Act (India)
Under India's Digital Personal Data Protection Act, 2023, you have additional rights as a Data Principal. Our appointed Data Fiduciary representative can be contacted at dpdp@sangamamcommunications.com. See our DPDP Policy for full details.
11. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via email to active subscribers or a notice on this page. Continued use of our website after changes constitutes acceptance.
12. Contact
Sangamam Communications Private Limited
Ottapalam, Palakkad, Kerala 679101, India
Email: contact@sangamam.co.in
Phone: +91 95265 43210